Welcome to Plum Health Lansing!
Plum Health is now accepting patients in our Lansing clinic.
Lansing, MI
7402 Westshire Dr., Suite 110, Lansing, MI 48917
Hours
Monday–Friday, 8am–5pm
Saturday, 8am-12pm
Phone
(517) 482-2420
Fax
(855) 848-2751
What Is Direct Primary Care?
Direct Primary Care, or DPC, is monthly membership that provides unlimited access to a doctor without copays, deductibles and without billing or using insurance.
Plum Health members get to call, text, email or visit their provider anytime to get primary care services like physicals, preventive care, urgent care, managing chronic diseases, and mental healthcare, without worry about hidden fees.
Meet Your Lansing Care Team:
Todd R. Otten, MD
Todd R. Otten, MD, is a board-certified family physician and co-founder of Our Quadruple Aim, a movement that challenges the status quo in healthcare and promotes patient experience, quality care, lower costs, and provider wellness. He has over 20 years of experience in providing quality patient care, leading teams, and managing projects in various settings, including the United States Navy, where he was honored as the naval flight surgeon of the year in 2006 for the Atlantic Fleet.
He is also the co-author of Ripple of Change, a book that shares his unfiltered journey through burnout and the existing dysfunction in healthcare, and offers a bare bones approach to evaluate, reimagine, and inspire positive disruption in the industry and beyond. He is passionate about empowering patients and healthcare providers to become agents of change, and to turn their ripples into waves of lasting impact. He is currently the Lead Catalyst/Board Chair for Medicine Forward and involved with numerous advocacy/activism efforts across the country. He is also an executive producer for a documentary to pull the curtain back on the existing mess in healthcare - Suck it Up, Buttercup Trust and Betrayal in American Medicine
Nicole Pearson, FNP-C
Nicole Pearson, FNP-C is a Board-Certified Family Nurse Practitioner proudly recognized by the American Academy of Nurse Practitioners. Nicole's journey began at Michigan State University, where she earned her Bachelor of Science in Nursing, laying the solid foundation for her career. Further advancing her expertise, she pursued her Family Nurse Practitioner certification at the University of Michigan-Flint. With over a decade of diverse patient care experience, Nicole is not just a practitioner; she's a dedicated patient advocate, committed to ensuring each individual receives personalized attention and compassion. Her approach is rooted in Evidence-Based Medicine, integrating the latest advancements into the fabric of care. Education is at the core of Nicole's passion. As a firm believer in empowerment through knowledge, she strives to not only treat but to educate, fostering a collaborative approach to wellness. Her vibrant spirit and commitment to excellence make her not just a healthcare provider but a trusted ally in your pursuit of well-being.
Rachel Smith, FNP-BC
Rachel Smith, FNP-BC is a board certified family nurse practitioner who is passionate about merging evidence-based healthcare with a proactive approach to wellness. She earned a Master’s of Science in Nursing from Duke University, and is a member of the American Academy of Nurse practitioners. Rachel’s focus is working with patients to improve their health and quality of life through prevention and healthier habits. She believes that good communication and building strong relationships play a key role in providing excellent healthcare, and strives to deliver care tailored to the unique needs of each individual.
What our members are saying about us
Check out our 100+ ★★★★★ reviews on Google
“The best experience I have ever had at the doctor...Really glad I found this place!
★★★★★”
“...the concept that Plum health uses is truly the future of sustainable healthcare in America
★★★★★”
“I’m highly satisfied...I have direct communication with my Dr by phone or email and she responds quickly.
★★★★★”
Frequently Asked Questions:
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No, we don't bill or use health insurance at Plum Health DPC. We focus on delivering excellent health care services, focusing on you as an individual. We have 1 hour appointments so that we can really get to know who you are and understand your health goals, and help you meet those health goals.
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The monthly membership covers excellent primary care by providing open access to our services. Feel free to visit us in our office, call us when you need us, text us, or email us. You can schedule your annual wellness exam, receive basic office procedures, and optimize your health while under our care. Our members will also have access to at-cost laboratory testing, at-cost imaging services, as well as whole-sale medications. See a list of our services here.
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No, we see our patients on time so there is typically little to no wait. We also guarantee same-day or next-day appointments during the week. So, when you're a member, you can have the peace of mind that you'll be seen when you need it.
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First, we use a wide variety of tools to help you with any diagnosis. As family medicine specialists, we are trained in a broad and diverse methods of caring for any diagnosis. The biggest tool that we have is time - time to read and understand about your diagnosis and do our best work for you.
We also have a tool called RubiconMD, where we can take your symptoms and story, and any diagnostic work (labs, imaging) that we perform in our office, and send it to any specialist that we need to employ to help us answer your clinical question at no cost to you. We can send your case to psychiatry, dermatology, cardiology, orthopedics, etc... there's over 200 board-certified specialists on the platform that can help us with your diagnosis or treatment.
Next, if you have PPO insurance, we can refer you to any doctor in your PPO network. If you are uninsured, we have a list of specialist doctors like cardiologists, ophthalmologists, or dermatologists that offer cash pricing for their medical services.
Finally, if you have an HMO insurance plan, we could attempt to make a referral on your behalf to a specialist in your HMO network. About half of the time, our referrals via the HMO get rejected because the HMO administrators are restrictive. In that case, you'd have to see the primary care physician on the back of your insurance card to get a referral to the specialist of your choice. We can provide a letter for you to take to your PCP of why we think that referral is necessary.