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No, we don't bill or use health insurance at Plum Health DPC. We focus on delivering excellent health care services, focusing on you as an individual. We have 1 hour appointments so that we can really get to know who you are and understand your health goals, and help you meet those health goals.

The monthly membership covers excellent primary care by providing open access to our services. Feel free to visit us in our office, call us when you need us, text us, or email us. You can schedule your annual wellness exam, receive basic office procedures, and optimize your health while under our care. Our members will also have access to at-cost laboratory testing, at-cost imaging services, as well as whole-sale medications. See a list of our services here.

No, we see our patients on time so there is typically little to no wait. We also guarantee same-day or next-day appointments during the week. So, when you're a member, you can have the peace of mind that you'll be seen when you need it.

First, we use a wide variety of tools to help you with any diagnosis. As family medicine specialists, we are trained in a broad and diverse methods of caring for any diagnosis. The biggest tool that we have is time - time to read and understand about your diagnosis and do our best work for you.

We also have a tool called RubiconMD, where we can take your symptoms and story, and any diagnostic work (labs, imaging) that we perform in our office, and send it to any specialist that we need to employ to help us answer your clinical question at no cost to you. We can send your case to psychiatry, dermatology, cardiology, orthopedics, etc... there's over 200 board-certified specialists on the platform that can help us with your diagnosis or treatment.

Next, if you have PPO insurance, we can refer you to any doctor in your PPO network. If you are uninsured, we have a list of specialist doctors like cardiologists, ophthalmologists, or dermatologists that offer cash pricing for their medical services.

Finally, if you have an HMO insurance plan, we could attempt to make a referral on your behalf to a specialist in your HMO network. About half of the time, our referrals via the HMO get rejected because the HMO administrators are restrictive. In that case, you'd have to see the primary care physician on the back of your insurance card to get a referral to the specialist of your choice. We can provide a letter for you to take to your PCP of why we think that referral is necessary.